These tests are sometimes quite frustrating because I click the correct answer but it changes when I hit enter. It happened on this test with devenons

M. F.A1Kwiziq community member

These tests are sometimes quite frustrating because I click the correct answer but it changes when I hit enter. It happened on this test with devenons

It was marked wrong and shown as the wrong answer. So my score went down.

Asked 5 years ago
Chris W.C1 Kwiziq Q&A super contributor Correct answer

I think you should post that problem under the Help & Support menu.

Leo H.Kwiziq community member

I also have this issue.

Lucio F.Kwiziq community member
They still haven't fixed this.   It took me turning on screen recording to figure out what was happening. 

First, the workaround is to do the quizzes from bottom to top and it won't happen anymore.
Secondly, it won't happen if never take focus off the browser because it only changes your answer when you bring focus back to the browser you are taking the quiz on.

Explanation:  When you have dropdown type answers aligned over each other and sequential (1&2, 5&6, etc.) and after answering the first, if you move out of your browser to another application or separate browser instance, when you come back to your quiz it opens the previous dropdown and changes the answer to whatever would line up under your pointer when bringing focus back to the quiz.

People have complained about this for a long time, I don't see them fixing it so either of the suggestions above will stop it from happening.  Of course, you could also just watch for it to happen every time you change focus but that doesn't work for me when I'm concentrating on the quiz so I just started doing all my quizzes from bottom to top, number 10 through number 1.

I'm sorry I didn't help you sooner, I know how frustrating it is.

M. F. asked:View original

These tests are sometimes quite frustrating because I click the correct answer but it changes when I hit enter. It happened on this test with devenons

It was marked wrong and shown as the wrong answer. So my score went down.

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