No recording

DraganaC1Kwiziq Q&A regular contributor

No recording

I was unable to hear any recording for the last 4 or 5 sentences. I clicked play/pause several times and nothing.

Asked 1 month ago
JimC1 Kwiziq Q&A super contributor Correct answer
CélineKwiziq team memberCorrect answer

Bonjour Dragana,

Thank you for getting in touch via our Q&A forum. As Jim explained, this type of issue is best reported via our Helpdesk using the link he's mentioned. I am transferring your query to them directly and they'll get in touch via email. 

I hope this is helpful.

Bonne journée !

AnneC1Kwiziq Q&A regular contributor

I will put in a technical query too, but wanted to say I’ve had a similar problem with some of the dictation sentences. The recording plays once or twice but no more  - you can get the sound back again by refreshing the page. (This blanks out the text box, so it’s worth copying and pasting any text you have managed to write)

CélineKwiziq team member

Bonjour à tous,

Thank you for getting in touch about this issue! The tech team is aware of it and working on it.

Merci de votre patience et bonne journée !

No recording

I was unable to hear any recording for the last 4 or 5 sentences. I clicked play/pause several times and nothing.

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