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Regarding account upgrade

R. G.B2Kwiziq community member

Regarding account upgrade

Dear Kwiziq Team,

It has been more than 24 hours that I paid money to upgrade my account. I received the receipts from your side on email as well. But my account is still not upgraded. I have written multiple times to your email id  and have not received any reply. Also I contacted on the phone no. provided but it was unavailable. I have left the message but no reply.. Please let me know how much time do you take to upgrade after receiving the payment. otherwise please refund my money.

Asked 2 years ago
CélineKwiziq team memberCorrect answer

Bonjour Raman,

I have transferred your question to the Helpdesk. They'll be in touch as soon as they can.

I hope this is helpful.

Bonne journée !

Chris W.C1 Kwiziq Q&A super contributor

Hi Raman, you best address the question to the help team using the Help menu. This is the language forum.

R. G. asked:View original

Regarding account upgrade

Dear Kwiziq Team,

It has been more than 24 hours that I paid money to upgrade my account. I received the receipts from your side on email as well. But my account is still not upgraded. I have written multiple times to your email id  and have not received any reply. Also I contacted on the phone no. provided but it was unavailable. I have left the message but no reply.. Please let me know how much time do you take to upgrade after receiving the payment. otherwise please refund my money.

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