Frustrating glitch in the play arrow….

Question

I am using an iPad and for some reason I can hardly ever get the arrow for the voice recording to play twice. I would really like the option of being able to listen to the recording once, then write what I think I hear, then play the recording one more time to check what I’ve written. Is this a problem only with iPads or are other people having the same challenge? Thanks.

Accepted Answer

Bonjour Marie,
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Bonne journée !

Answer

Marie,

I find this problem much more common with iPad than with Mac, so I think it is an issue related to iOS compatibility.

It has been going on for quite some time, but must admit I haven’t raised with Support myself. If you reload the page, it plays fine, and that is the workaround I have used.